Frequently Asked Questions

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On August 22, 2025, Q24 Training suspended services at Elite Performance Clinic (EPC). This decision followed a series of operational conflicts that limited our ability to serve clients with the transparency and consistency we stand for.

As a result of this transition:

• Sessions purchased through EPC were processed and collected by EPC. If you bought sessions via EPC, you will need to contact EPC directly about refunds, credits, or the status of unused sessions.
• Q24 Training has continued operations by appointment only.
• We offer a full range of training programs, virtual, hybrid, and in person.

We understand this transition may cause frustration, and we sincerely apologize for any inconvenience. Our team is here to help guide you through next steps and ensure you don’t miss a beat in your training journey.

If you purchased training sessions through Elite Performance Clinic (EPC) under the belief that Q24 would be training or supervising those sessions, please note:

• Payments made to EPC remain with EPC. Q24 Training does not manage or control funds collected by EPC.
• If you purchased a package through EPC, you must contact EPC directly regarding refunds, credits, or the status of your remaining sessions.
• Q24 Training is only responsible for sessions booked and paid for directly through our website or official payment links.
• To continue training with Q24, you can start fresh by completing our New Client Intake Waiver and booking your first session directly with us.

We appreciate your understand and know that this decision did not come lightly for Q24.

We provide a wide range of health and wellness consulting services. This includes business-to-business consulting, performance training for professionals and developing athletes, lifestyle coaching, recovery and nutrition support, and much more. Our services are offered both in-person and online.

Booking with Q24 Training is quick and easy:

Step 1: Complete the New Client Intake Waiver (located in the "more" drop down)
Step 2: Book your first session:

• Q24 Performance Single Session – designed for developing athletes
• Q24 PRO Single Session – designed for professionals

Once we receive your booking, the Q24 Team will reach out to schedule a call. During this call, we’ll review your goals and set up your first training session.

We are servicing clients in Woodland Hills, Westlake, and working on another location in Van Nuys.

All sessions require a minimum of 24 hours’ notice to cancel or reschedule.

• Cancellations made with less than 24 hours’ notice will be charged in full.
• If you purchased a package, they will count towards a session used.
• No-shows are automatically forfeited and non-refundable.
• This policy applies to all clients.

By booking a session with Q24 Training, you agree to these terms. This ensures fairness to all clients and allows us to maintain a consistent training schedule.

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